Services
Zodiac™ is committed to providing our customers with the best possible service and support. Expert service and technical support is available for all products through qualified persons. With customer satisfaction our highest priority, we offer the following service and support programs.
Technical Support
With the best Technical Support Team in the business Zodiac™ stands ready to assist you with your precision fluid measuring needs however we can. If you have been unable to locate the information you need, our Technical Support Team will be happy to answer any questions or provide the information you require.
Analytical Services
We can offer Analytical Services if customer wanted us to suggest a suitable column for any molecules.. We shall send the structure to our principal Suppliers and they will quickly process their needs and suggest a suitable column.
Replacement Services
Any product, which fails due to defects, will be repaired or replaced at our discretion without cost, provided the device is returned with an explanation. It is the responsibility of the purchaser to determine the suitability of an application and material compatibility of the products.
Equivalent columns
If you want to use a best performing equivalent column for the column you are presently using., we will arrange it immediately.We Provide Leading HPLC Equivalents to Agilent Columns, Waters Columns,Hypersil BDS Columns,YMC Columns,Phenomenex Columns,Inertsil Columns,DB GC Columns,Vials, Caps & Septa, Filter
Round The Clock Services
Commitment is our culture and Promptness is our Passion. We will be at the reach of your hand at any hour a day ,all the 24 hours. We are just a phone call away to serve you.
Fast service
We are popular in the arena for faster deliveries and quicker responses.
We always look forward to satisfy our customers with the best services we can offer with qualified personnel. Customer satisfaction is our ultimate goal.